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Government Accessibility Audit: April 26, 2027 Is on the Calendar
For the city, county, district, or public agency that must meet DOJ's Title II web rule and wants a clear, dated picture of the gap before the deadline closes it.
What We Keep Finding
The rule is signed and the dates are set. WCAG 2.1 Level AA, with April 26, 2027 for entities whose population is 50,000 or more and April 26, 2028 for smaller ones and for special district governments. The rule's own list of who that covers is wider than the version most people quote. State and local government including their agencies and departments, plus special purpose districts, Amtrak and other commuter authorities. Pay a bill, report a pothole, read the agenda, fill in the form at the counter. All of it is inside.
So are the vendors whose tools you embed, and the mechanism there is worth knowing better than the conclusion. The rule exempts third-party content only where it was not posted under a contractual arrangement with you. Your payments portal, your agenda system and your GIS viewer are all contracted, so all three are yours to answer for and that sentence is what you quote at the vendor. Documents are the other half of the job, because agenda PDFs alone can outnumber your web pages. The rule does exempt conventional electronic documents posted before your compliance date, which shrinks the archive considerably, and everything you publish after it counts in full.
What We Check
- Test the resident journeys, so pay, apply, report, register, and read
- Audit against the Title II WCAG 2.1 AA baseline, rule by rule
- Sample the document library and rank the PDFs that carry real traffic
- Check the third-party tools residents have no choice but to use, so payments, agendas, and GIS
- Deliver a dated gap report your council and your vendors can both act on
What You Get
Every service on this site runs the same three-pass engine: an automated scan, an expert review of all 55 WCAG 2.2 A and AA rules, and a hands-on session with a professional blind screen-reader user. You get one report with every finding screenshotted, ranked by user impact, and linked to its fix. Your team fixes, we verify: the re-audit is half price within 3 months.
The format is not a mystery either. Read the sample report before you spend anything.
The Honest Limit
One honest limit. An audit is your evidence and your work plan, not your compliance certificate. Nobody can sell you one of those, and the reason sits in the standard rather than in our modesty. Conformance in WCAG is defined for a web page and never for a website, and W3C's evaluation methodology says a claim for a whole site cannot rest on a sample of its pages. What an audit gives your agency is the documented, ordered path to the deadline, with dated proof of progress along the way.
What It Costs
Rapid Audit: $499, up to 10 pages you pick, report in 5 business days. Standard Audit: $1,499, up to 25 pages in 10 business days. Flat rates, no discovery calls, and a real blind screen-reader user on every engagement. Pick your pages. We bring the humans.
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Guides, checklists, tools, and terms that go with this service.