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Accessibility laws · United Arab Emirates

UAE accessibility requirements and the Dubai policy

The UAE names WCAG 2.1 Level AA, and Dubai has its own policy on top of the federal position. Beyond that, our sources disagree with each other, and this page is going to say so rather than pick a side. Two publications from the same publisher give different federal law citations and different answers on whether private business is bound.

Standard, agreed by both sources
2.1 AA
Bound without dispute
Gov
Has its own policy
Dubai
Private-sector position
Open

What the law is

What both of our sources agree on: the technical standard is WCAG 2.1 Level AA, Dubai operates its own accessibility policy alongside the federal framework, and government bodies are unambiguously covered.

What they disagree on: the federal instrument. One gives Federal Law No. 29 of 2006 with a Dubai Digital Accessibility Policy from 2020 and describes the private sector as encouraged. The other gives the UAE Disability Act, Federal Law No. 14 of 2009, with the Dubai Universal Design Code, and says both public and private sectors must comply.

We are not resolving that from secondary sources. A wrongly stated private-sector duty is exactly the kind of claim that damages a reader who acts on it, and the honest thing is to name the conflict and send you to somebody who can read the Arabic text.

This applies to you if…

  • You run a UAE government digital service, where the duty is not in dispute.
  • You run a private business in the UAE, where the position between our sources is genuinely unsettled. Check it with a UAE lawyer before you conclude either way.
  • You are bidding into UAE government procurement, where WCAG 2.1 AA turns up as a condition regardless of how the private-sector debate resolves.

What it technically requires

  • WCAG 2.1 Level AA is the named standard on both readings. An audit against WCAG 2.2 A and AA covers it entirely.
  • No federal law number, no year, no fine figure and no private-sector conclusion appears elsewhere on this page, because our two sources contradict each other on all four.

All roads lead to WCAG. Start with Level AA, the legal standard or the full 55-rule library. Unfamiliar term along the way? The A to Z glossary decodes it.

How it is enforced

Through federal and emirate-level government channels. Dubai's own policy is the instrument most often cited in practice.

Key dates

  1. 2020Dubai's accessibility policy, per one of our two sources

What to do about it

Every obligation on this page is measured against WCAG, so the first step is knowing where you actually stand. Run the free 10-page scan for the machine-checkable slice. For the rest, we review the key journeys with an expert and a real blind screen-reader user, then attach a screenshot and a fix to every finding. $499, 5 business days.

Primary sources

Other laws

Related on this site

What to read next, and the terms this page uses.

Orientation only, current as of August 2026. Not legal advice, and no attorney-client relationship is created. For your specific situation, talk to your own lawyer.

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