Services · By industry
A Restaurant Website Audit Starts With the Menu
For the restaurant or group whose website exists to answer three questions. What do you serve, can I book, can I order. All three have to work by ear.
What We Keep Finding
The truth is, this industry has one signature barrier and it is the menu. Published as a scanned PDF, that file is often a photograph of words, and a photograph of words reads to a screen reader as nothing at all. Worth knowing where that leaves you, because owners assume a PDF sits outside the web rules. It does not. A PDF served from a URL on your site meets WCAG's own definition of a web page, so the standard reaches it directly, the same way it reaches your home page.
Then come the reservation widget and the ordering flow, usually both third-party and usually never tested by ear. The customer who cannot read your menu does not ring up to ask what is on it. They book somewhere else, quietly, and you never learn that is what happened.
The widgets raise a question the standard actually answers, which surprises most owners. If the booking widget is not yours to fix, what are you supposed to do about it? There are two routes and no others. Either you monitor that embedded content and repair what breaks within two business days, or you publish a statement of partial conformance naming the parts you do not control clearly enough for a diner to recognise them. What you cannot do is carve the widget out and claim the rest of the page, because excluding part of a page from a claim is forbidden outright. Knowing that turns an awkward conversation with your booking vendor into a specific ask with a deadline attached.
What We Check
- Read the whole menu with a screen reader, item by item, whether it is a PDF or a page
- Book a table through your reservation widget by keyboard alone
- Order a meal end to end wherever online ordering exists
- Check hours, location, and allergy information for structure a screen reader can speak
- Name the cheapest fix per item, including turning the menu into an ordinary web page
What You Get
Every service on this site runs the same three-pass engine: an automated scan, an expert review of all 55 WCAG 2.2 A and AA rules, and a hands-on session with a professional blind screen-reader user. You get one report with every finding screenshotted, ranked by user impact, and linked to its fix. Your team fixes, we verify: the re-audit is half price within 3 months.
The format is not a mystery either. Read the sample report before you spend anything.
The Honest Limit
One honest limit. If the menu should simply become a web page instead of a remediated PDF, we will say so, because it is usually cheaper and it is better for everybody reading it. We audit. The swap itself is a day of your web person's time, and it is not work we sell.
What It Costs
Rapid Audit: $499, up to 10 pages you pick, report in 5 business days. Standard Audit: $1,499, up to 25 pages in 10 business days. Flat rates, no discovery calls, and a real blind screen-reader user on every engagement. Pick your pages. We bring the humans.
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Guides, checklists, tools, and terms that go with this service.