How to Buy Accessibility Remediation and Prove It Landed

What Remediation Actually Involves

We do not sell repair work. Not as an add-on, not after the report, not at any price, so if you came here for a company to hand the list to, the honest answer is that you are in the wrong shop. Stay anyway, because what we know about remediation we know from the far end of it, which is opening the code afterwards and finding out whether it worked.

Start with what the word actually covers, because it is three jobs with three different shapes and one of them never ends. Template work means the components, the theme and the layouts, and it is finite. Forty findings across forty pages are very often one component rendered forty times, so one file changed once collapses the list. Content work means the alt text, the headings and the link text on pages your people are still writing, so it finishes when publishing does. Document work means the PDFs, and it is routinely the most expensive of the three, because documents inherit nothing from each other and every file is its own job.

That split is also how a quote should be written. Ask for a price per template and per document rather than one number for the site. A supplier who can quote that way has looked at your pages. A supplier who insists on a single figure for everything is either carrying a risk premium or has not opened them yet, and both of those come out of your budget.

Then four questions, and the answers tell you more than the price does. Is this priced per template or per page, because per page on a templated site means somebody is padding or has not looked? Are the documents in it, and how many, because if the number is missing the documents are out whatever the covering email says? Who owns the code afterwards, and what still works if you stop paying, because a fix that lives inside a vendor's script leaves when the invoice does? And who verifies the result, because if it is the same people who made the fixes, nobody has checked anything.

That last question is why this page exists rather than a price list. A firm that finds the defects, repairs them, then signs off its own repair has quietly removed the only independent step in the chain. We stayed out of the repair business so our retest means something to somebody outside your company. It costs us the part of this trade where the real money is, and it is the reason the audit price can be published before anybody opens your site.