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Squarespace Accessibility Audit: Pretty Templates, Mixed Results

For the Squarespace owner whose site looks exactly right and who now wants it to work exactly right, for every visitor.

What We Keep Finding

Squarespace templates are designed hard, and design-forward defaults age differently for assistive technology. Thin gray text that measures under the contrast bar. Galleries and image blocks that ship without prompting for alt text. Motion that nobody has thought about since launch day.

Motion is worth splitting properly, because the two halves sit at completely different levels and reports blur them constantly. Anything the page starts by itself, so an autoplaying slideshow or a ticker, is a Level A obligation and needs a way to pause, stop or hide it. Anything the visitor triggers, so a parallax effect that only moves because they scrolled, sits at Level AAA, which is above the bar most people are working to. And if there is sound in it, that is a third rule again, one that also wants a volume control independent of the system volume. Same background video, three different answers.

Squarespace publishes a list of what it gives you for free, and it doubles as a five-minute self-check anybody can run. A skip link. A keyboard focus outline. Semantic structure. Captions and transcripts for media. Playback controls. Every one of those is something you can verify on your own site this afternoon. Where one turns out to be missing, it is usually because the template or your own styling took it away rather than because Squarespace never shipped it.

Most of what we find is fixable inside your settings and content, which makes Squarespace audits unusually fixable for non-developers. The exception is code injection, which is where the last few fixes usually live and which sits behind a paid plan. So the report ranks the settings fixes first and says plainly which items need an upgrade before you can act on them.

What We Check

  • Test your template's real output with a screen reader
  • Measure text and button contrast across sections and overlays
  • Check galleries, banners, and video blocks for alt text and for who started the motion
  • Check any autoplaying audio separately, since that is a different rule with a different fix
  • Run your forms and newsletter blocks by keyboard, errors included
  • Rank fixes you can make in settings first, and flag which ones need code injection

What You Get

Every service on this site runs the same three-pass engine: an automated scan, an expert review of all 55 WCAG 2.2 A and AA rules, and a hands-on session with a professional blind screen-reader user. You get one report with every finding screenshotted, ranked by user impact, and linked to its fix. Your team fixes, we verify: the re-audit is half price within 3 months.

The format is not a mystery either. Read the sample report before you spend anything.

The Honest Limit

One honest limit. Template internals we cannot reach through Squarespace's own customization stay as documented findings rather than fixes, and the report is explicit about which side each item is on. Worth knowing that code injection needs a paid plan. On the entry tier, some findings will be things to hand to a developer or to weigh against an upgrade rather than jobs for this afternoon.

What It Costs

Rapid Audit: $499, up to 10 pages you pick, report in 5 business days. Standard Audit: $1,499, up to 25 pages in 10 business days. Flat rates, no discovery calls, and a real blind screen-reader user on every engagement. Pick your pages. We bring the humans.

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