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Magento Accessibility Audit: Big Catalog, Bigger Surface
For the Magento or Adobe Commerce team running a serious catalog, where layered navigation and configurable products multiply every barrier by a thousand SKUs.
What We Keep Finding
Magento stores are rarely small, and their signature features are exactly where assistive technology struggles. Layered navigation with dozens of filter inputs, configurable products whose options repaint the page silently, and multi-step checkouts with address validation that argues back.
There is a structural reason Magento storefronts vary more than anyone else's, and it is worth knowing before you assume your build is unusually bad. Of the platforms we audit, Adobe is the only one that publishes no accessibility guidance for theme developers at all. Shopify sets a mandatory bar. WordPress reviews themes and says what the review does and does not mean. Drupal says plainly that it certifies nothing. Adobe publishes nothing, so every Magento frontend is somebody's own answer, and the three in common use, the reference theme, the popular third-party framework, and a headless build, are three different codebases needing three different tests.
At catalog scale, one template flaw is not one finding. It is every product page you own. That is also the opportunity, because template-level fixes repair the whole catalog at once. Just be aware of what a template count leaves out. The standard treats every layout your page presents at different widths as a page in its own right, and our testing is desktop-based. So the real surface is your template list multiplied by the breakpoints that change the markup, and we test one column of that grid.
One more question that decides whether a finding is even real. Magento is self-hosted, so your store runs whatever release it was last upgraded to, and 2.4.5 and 2.4.6 have both reached end of support. A finding on an old release may already be fixed upstream. Tell us the version when we confirm scope, because that conversation sometimes gets the budget approved faster than the accessibility one does.
What We Check
- Work layered navigation by keyboard and screen reader, filter by filter
- Test configurable products, so options, price updates, stock messages
- Run checkout end to end, including address validation errors
- Check search, suggestions, and the mini-cart for spoken updates that carry the whole message
- Establish which release and which frontend the store runs, since both change the findings
- Report by template, so fixes scale across the catalog
What You Get
Every service on this site runs the same three-pass engine: an automated scan, an expert review of all 55 WCAG 2.2 A and AA rules, and a hands-on session with a professional blind screen-reader user. You get one report with every finding screenshotted, ranked by user impact, and linked to its fix. Your team fixes, we verify: the re-audit is half price within 3 months.
The format is not a mystery either. Read the sample report before you spend anything.
The Honest Limit
One honest limit. Heavily customized Magento builds differ wildly, so our findings describe your build rather than Magento in general, and we will not quote another store's report at you. Ten pages of a big store is a sample, so we pick the templates that cover the most ground and name what was not sampled. If your buyers are asking for accessibility documentation rather than a fix list, say so at scope confirmation, because that changes what the report needs to contain.
What It Costs
Rapid Audit: $499, up to 10 pages you pick, report in 5 business days. Standard Audit: $1,499, up to 25 pages in 10 business days. Flat rates, no discovery calls, and a real blind screen-reader user on every engagement. Pick your pages. We bring the humans.
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