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Scanner Report Triage, or Which Flags Are Real
For the team staring at a scanner export hundreds of rows long, who needs to know which rows deserve a developer's week. Every flag gets reproduced on your own pages, the false ones get struck with the reason attached, and the rules your scanner never ran get named so the gap stops being invisible.
What We Keep Finding
A scanner is an honest worker with a known flaw. It flags what looks wrong rather than what is wrong. The icon font reads as an empty link. The decorative image gets flagged for alt text it should never carry. The contrast warning fires on text sitting behind an overlay that no user ever sees. Your developers chase a few ghosts, quietly stop trusting the list, and the real failures buried in it stop getting fixed along with the fake ones.
There is a mechanism behind the argument you are about to have with somebody, and it is worth knowing before you have it. Take a form field labeled by nothing but its placeholder. The rules that work out a control's name put the placeholder in that list, so the field has a name, so it passes the scanner's label check and passes W3C's own test rule for the same thing. What it fails is a different criterion, the one about labels and instructions, and that criterion has no automated test rule at all. So your export says the form is fine, our auditor says it is not, and neither of us is being difficult.
Then triage says plainly what your export was never going to cover. We graded 356 of the 432 techniques and failures W3C publishes, and 10 can be settled by a machine outright. W3C's own automated test rules run out sooner than that. Of the 86 criteria in the standard, 49 have no test rule at all, and across the whole published set only four rules treat a pass as meaning the criterion is satisfied. On all the others, the wording W3C puts on its own rule pages says a pass means the criterion still needs testing. A clean scan was never the whole answer, and after triage you at least know which half of it you are holding.
What We Check
- Reproduce every flagged issue on the pages your scanner actually ran
- Strike each false positive with the reason it is not a failure
- Confirm the real failures and pin the exact element behind each one
- Rank the confirmed list by who it locks out, worst first
- Separate the flags a tool settled outright from the ones that needed a human to rule on
- Name the rules your scanner never tested, so the gap is visible before you plan around it
What You Get
Triage is not the three-pass audit and should not be sold as one. What runs here is the expert pass on its own. A reviewer opens your pages, reproduces each flag, and rules on it. There is no blind screen-reader session, because almost nothing in a scanner export is the kind of finding that session exists to produce, and charging you for one would be charging you for theater.
What comes back is your own export with a verdict on every row. False positives struck with the reason, real failures pinned to their element and linked to the fix guide, and a short closing list of the rules the tool never ran. Shorter than what you sent us, and every row left on it worth a developer's time.
The Honest Limit
One honest limit. Triage cleans the list you have. It does not create the coverage you do not. The judgment rules a scanner cannot reach stay untested until a human pass runs across the whole site. So a shorter list after triage means a cleaner list rather than a safer site, and we would rather say that out loud. If it is the coverage you want rather than the cleanup, the full audit is the door you want instead.
What It Costs
Triage is quoted from the size of the export, because a 40-row list and a 4,000-row list are not the same afternoon. Send us the file and the pages it ran against, and a fixed number comes back by email. The two audit prices on our pricing page buy the coverage instead, which is a different purchase and usually the better one if nobody has looked at your site by hand yet.
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